InstaService Inc
- Revamped the home UI and optimized performance for the Customer Web & App, achieving a page speed score improvement of up to 82%. Delivered intuitive navigation and improved user journey, significantly boosting retention and engagement.
- Directed the overhaul and modernization of the Business Owner (BO) platform, integrating essential features to optimize operations, improve usability, and enhance functionality.
- Contributed to Service Provider (SP) App feature enhancements and stability improvements, ensuring seamless interactions and enhancing the overall platform ecosystem.
- Conducted detailed product research on services and business models, providing actionable insights for strategic decisions and product innovation.
- Designed and implemented a comprehensive API and Web automation framework, reducing manual testing time and improving accuracy.
- Led the development of Dev V2, introducing enhanced manual QA workflows that improved efficiency and product quality.